Delivery Information

Delivery of goods

Whimzy offers delivery of Goods to you via courier.

Our delivery charges are subject to change at any time, without prior notice to you, so please check the FAQs for the most up-to-date information. You will see the applicable delivery charges in your cart when you check out.

Once your order has been accepted, Whimzy will deliver the Goods to you as soon as reasonably possible. Our standard delivery period for Goods is within 3 – 7 working days of receipt of your payment, depending on the items and quantity ordered. We will notify you if we are unable to deliver the Goods during the Delivery Period. You may then, within 7 (seven) days of receiving such notification elect whether or not to cancel your order for the Goods. If you elect to cancel your order, we will reimburse you for the purchase price.

Whimzy’s obligation to deliver a product to you is fulfilled when we deliver the product to the physical address nominated by you for delivery of the order. Whimzy is not responsible for any loss or unauthorised use of a product, after it has delivered the product to the physical address nominated by you.